Ordering Basics
Commercial terms at a glance.
These are practical starting points. Final specifications, commercial terms, and delivery arrangements are confirmed for each order.
- Sample order
- 1 sample piece is available. A sample-first order is recommended before bulk production.
- Wholesale MOQ
- Confirmed after the finish, logo, and packaging requirements are reviewed.
- Sample lead time
- Usually 7–15 days.
- Bulk lead time
- Confirmed after the scale, finish, quantity, and branding requirements are reviewed.
- Shipping methods
- Express for samples; air cargo or sea freight for wholesale orders.
- Export packing
- Protective handpan bag, shock-resistant inner packing, and a reinforced export carton.
- Quality checks
- Scale verification, harmonic tuning, resonance, surface finish, and final tuning QC before packing.
- Price, payment & warranty
- Contact us to confirm the quotation, payment, trade, warranty, and after-sales terms before ordering.